Privacy Policy
This Privacy Policy explains how PatelHMS (“Company”, “We”, “Us”, or “Our”) collects, uses, and protects your information when you use our software and services (“Service”). By using PatelHMS, you agree to the practices described in this policy.
1. Interpretation and Definitions
Account: A unique account created to access our Service.
Application: PatelHMS software accessible via web, desktop, or mobile.
Company: PatelHMS, 2974 N Expy, Griffin, GA 30223, USA.
Personal Data: Any information that identifies an individual.
Usage Data: Data collected automatically while using the Service.
Service Provider: Third parties that help operate our Service.
You: The user or organization using PatelHMS.
2. Information We Collect
Personal Data
We may collect the following personal information:
- First and last name
- Email address
- Phone number
- Address (city, state, and ZIP/postal code)
- Business or hotel details
- Payment-related information, processed securely
Usage Data
We may automatically collect the following information:
- IP address
- Browser type and version
- Pages visited and time spent
- Device type and identifiers
Mobile Data
If you access our Service through a mobile device, we may collect:
- Device type and operating system
- Mobile IP address
- App usage data
Location Data
With your permission, we may collect location data to improve service functionality. You may disable this feature at any time through your device settings.
3. How We Use Your Data
We use your information to:
- Provide and maintain PatelHMS services
- Manage your account and access
- Process transactions and contracts
- Communicate updates, support, and service notifications
- Send relevant offers, where you have opted in
- Improve system performance and user experience
- Ensure security and prevent fraud
4. Sharing Your Information
We may share your data with:
- Service Providers for hosting, analytics, and support
- Business Partners to improve services or integrations
- Affiliates within our company group
- Legal Authorities when required by law
- Business Transfers in the event of a merger or acquisition
We do not sell your personal data.
5. Data Retention
We retain your data only for as long as necessary to:
- Provide our services
- Meet legal obligations
- Resolve disputes
Usage data may be stored for analytics and system improvement.
6. Data Security
We use industry-standard security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection.
7. Your Rights
You have the right to:
- Access your data
- Update or correct your information
- Request deletion of your data
- Withdraw your consent
You can manage your data through your account or contact us directly.
8. Data Transfers
Your data may be processed in countries where our servers or partners operate. By using our Service, you consent to such transfers.
9. Children’s Privacy
PatelHMS is not intended for users under the age of 13. We do not knowingly collect personal data from children.
10. Third-Party Links
Our Service may contain links to external websites. We are not responsible for the privacy practices of those third-party sites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.
12. SMS Terms and Conditions
SMS Consent
Phone numbers collected for SMS purposes are not shared with third parties for marketing.
Types of Messages
You may receive:
- Appointment reminders
- Follow-ups
- Billing updates
- Promotions, if you have opted in
Frequency
Message frequency may vary.
Fees
Standard carrier charges may apply.
Opt-In Methods
- Verbal consent
- Online forms
- Paper forms
Opt-Out
Reply STOP to unsubscribe at any time.
Help
Reply HELP or contact us for assistance.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: sales@patelhms.com
- Phone: (888) 413-7189
By using PatelHMS, you agree to this Privacy Policy.